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PsyServicesAcademy
Professional developmentIntermediate

Stress, Resilience and Burnout Prevention

Understand stress, spot burnout early and build recovery into the way you work.

A practical course for professionals and team leaders on how stress works, how burnout develops, and how sleep, recovery and boundaries protect performance and health.

Portrait of Daniel Hoareau in a grey suit against a white background

Led by Daniel Hoareau

Instructor, Workplace Wellbeing

About this course

Stress is not the enemy. It is a signal and a resource, and it becomes harmful when demand outruns recovery for too long. This course explains the stress response, separates everyday pressure from burnout, and shows how individuals and organisations can build recovery into ordinary weeks.

You will learn to read early warning signs, apply emotional first aid after setbacks, protect sleep in demanding schedules and write a personal resilience plan that your instructor reviews before you sit the final exam.

What you will learn

  • Explain the stress response and why your view of stress changes its effects
  • Distinguish ordinary pressure from the dimensions of burnout
  • Apply emotional first aid after rejection, failure and rumination
  • Protect sleep and recovery in demanding schedules
  • Write a personal resilience plan with clear boundaries

Who this course is for

  • Team leaders and managers in service industries
  • Healthcare, education and hospitality professionals
  • Anyone rebuilding sustainable routines after a demanding period

Curriculum

1How stress and burnout workThe stress response, burnout and emotional first aid.
  1. 01

    Understanding the stress response

    What happens in the body under pressure, and why your view of stress matters.

    Video lesson30 min

  2. 02

    Burnout: signs and emotional first aid

    Recognising burnout early and responding to setbacks with care.

    Video lesson and quiz30 min

2Recovery and resilienceSleep, rest, boundaries and your personal plan.
  1. 03

    Recovery: sleep, rest and boundaries

    Why recovery is part of performance, and how to protect it.

    Video lesson30 min1 download

  2. 04

    Building your resilience plan

    Turning what you have learned into a plan you can keep.

    Video lesson and assignment35 min1 download

Final exam: Stress, Resilience and Burnout Prevention

6 questions · pass mark 70% · 3 attempts

Assessment and certificate

How you are assessed

One quiz, one assignment reviewed by your instructor and a six-question final exam with a 70% pass mark and up to three attempts.

Certificate of completion

Complete all four lessons, have your resilience plan approved and pass the final exam with 70% or higher. Your instructor reviews your record before the certificate is issued.

Issued after your instructor reviews your record.

PsyServices Academy certificates confirm participation in or completion of an Academy course. Unless a course page explicitly states otherwise, they are not externally accredited qualifications.

Your instructor

Portrait of Daniel Hoareau in a grey suit against a white background

Daniel Hoareau

Instructor, Workplace Wellbeing

MSc Organisational Psychology

Organisational psychologist focused on stress, recovery and sustainable performance in service industries.