Experience design5 min read
Why the end of a holiday matters most
The peak-end rule explains why a careless checkout can undo a beautiful week, and what hospitality teams can do about it.
By Dr. Elise Morel
Free library
Ideas worth your attention, free to everyone.
Articles and lectures on wellbeing, emotions, motivation, work and the psychology of experience. Search by keyword or browse by topic.
Articles (6 articles)
Work and stress4 min read
Stress is not the enemy, unrecovered stress is
Pressure can help us perform. The real risk begins when demand keeps outrunning recovery.
By Daniel Hoareau
Wellbeing6 min read
What the science of gratitude does and does not show
Gratitude practices are everywhere. Here is an honest look at what the research supports.
By Dr. Elise Morel
Emotions5 min read
Naming emotions at work: a small habit with real effects
Putting feelings into precise words can help people regulate them, and it makes teams more honest.
By Dr. Elise Morel
Motivation and learning5 min read
How adults learn best online
Spacing, retrieval and feedback make online learning stick. They also shaped how our courses are built.
By Dr. Elise Morel
Personality4 min read
Introverts in service roles
Hospitality is often seen as a job for extroverts. Quieter professionals bring strengths that guests value.
By Daniel Hoareau
Lectures (6 lectures)
WellbeingTED
The surprising science of happiness
Dan Gilbert
Why our minds can create satisfaction even when things do not go to plan.
EmotionsTED
The power of vulnerability
Brené Brown
Research on connection, shame and the courage to be seen.
PersonalityTED
The power of introverts
Susan Cain
Why quieter people bring essential strengths to work and community life.
Motivation and learningTED
The puzzle of motivation
Dan Pink
What research says about rewards, autonomy and purpose at work.
WellbeingTED
There's more to life than being happy
Emily Esfahani Smith
Belonging, purpose, transcendence and storytelling as sources of meaning.
EmotionsTEDxMileHigh
Increase your self-awareness with one simple fix
Tasha Eurich
Why asking what, rather than why, leads to clearer insight.
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The archive collects recordings of previous Zoom sessions, YouTube watch-alongs, seminars, marathons and community meetings.